/* Floating client chat */

.vantuz-chat,
.vantuz-chat * {
  box-sizing: border-box;
}

.vantuz-chat {
  position: fixed;
  z-index: 1000;
  right: max(22px, env(safe-area-inset-right));
  bottom: max(22px, env(safe-area-inset-bottom));
  color: var(--ink, #111820);
  font-family: var(--body, "Manrope", sans-serif);
}

.vantuz-chat-launcher {
  display: flex;
  align-items: center;
  min-width: 216px;
  min-height: 64px;
  padding: 8px 16px 8px 9px;
  border: 2px solid var(--ink, #111820);
  border-radius: 18px;
  background: var(--acid, #d7ff43);
  box-shadow: 6px 6px 0 var(--ink, #111820);
  color: var(--ink, #111820);
  cursor: pointer;
  gap: 11px;
  transition: transform 160ms ease, box-shadow 160ms ease;
}

.vantuz-chat-launcher:hover {
  transform: translate(-2px, -2px);
  box-shadow: 8px 8px 0 var(--ink, #111820);
}

.vantuz-chat-launcher:focus-visible,
.vantuz-chat-panel button:focus-visible,
.vantuz-chat-panel input:focus-visible,
.admin-chat-card button:focus-visible {
  outline: 3px solid var(--blue, #2368f5);
  outline-offset: 2px;
}

.vantuz-chat-launcher-icon {
  position: relative;
  display: grid;
  grid-template-columns: repeat(3, 4px);
  place-content: center;
  width: 44px;
  height: 44px;
  flex: 0 0 44px;
  border-radius: 13px 13px 13px 4px;
  background: var(--ink, #111820);
  gap: 3px;
}

.vantuz-chat-launcher-icon i {
  width: 4px;
  height: 4px;
  border-radius: 50%;
  background: var(--acid, #d7ff43);
}

.vantuz-chat-launcher-copy {
  display: grid;
  text-align: left;
  gap: 1px;
}

.vantuz-chat-launcher-copy strong {
  font-size: 13px;
  letter-spacing: -0.01em;
}

.vantuz-chat-launcher-copy small {
  color: rgba(17, 24, 32, 0.65);
  font-size: 10px;
}

.vantuz-chat-badge {
  position: absolute;
  top: -9px;
  right: -9px;
  display: grid;
  min-width: 27px;
  height: 27px;
  padding: 0 7px;
  place-items: center;
  border: 2px solid var(--white, #fffdf7);
  border-radius: 999px;
  background: var(--red, #f04438);
  color: #fff;
  font-size: 11px;
  font-weight: 800;
}

.vantuz-chat-badge[hidden],
.admin-chat-conversation-meta b[hidden] {
  display: none;
}

.vantuz-chat.is-open .vantuz-chat-launcher {
  display: none;
}

.vantuz-chat-panel {
  width: min(390px, calc(100vw - 32px));
  height: min(640px, calc(100vh - 44px));
  border: 2px solid var(--ink, #111820);
  border-radius: 25px;
  background: var(--white, #fffdf7);
  box-shadow: 9px 9px 0 var(--ink, #111820);
  overflow: hidden;
  animation: vantuz-chat-in 180ms ease-out;
}

.vantuz-chat-panel:focus {
  outline: none;
}

.vantuz-chat-panel:not([hidden]) {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto auto;
}

@keyframes vantuz-chat-in {
  from { opacity: 0; transform: translateY(12px) scale(0.98); }
  to { opacity: 1; transform: translateY(0) scale(1); }
}

.vantuz-chat-head {
  display: flex;
  align-items: center;
  min-height: 78px;
  padding: 13px 14px;
  background: var(--ink, #111820);
  color: var(--white, #fffdf7);
  gap: 11px;
}

.vantuz-chat-head > div:nth-child(2) {
  display: grid;
  min-width: 0;
  flex: 1;
  gap: 3px;
}

.vantuz-chat-head strong {
  font-family: var(--display, "Unbounded", sans-serif);
  font-size: 12px;
  letter-spacing: -0.03em;
}

.vantuz-chat-head div > span {
  display: flex;
  align-items: center;
  color: rgba(255, 255, 255, 0.66);
  font-size: 10px;
  gap: 6px;
}

.vantuz-chat-head div > span i,
.admin-chat-live-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--acid, #d7ff43);
  box-shadow: 0 0 0 4px rgba(215, 255, 67, 0.13);
}

.vantuz-chat-head > button {
  width: 36px;
  height: 36px;
  padding: 0;
  border: 1px solid rgba(255, 255, 255, 0.23);
  border-radius: 50%;
  background: transparent;
  color: #fff;
  cursor: pointer;
  font: 400 23px/1 var(--body, sans-serif);
}

.vantuz-chat-avatar {
  position: relative;
  width: 47px;
  height: 47px;
  flex: 0 0 47px;
  border-radius: 14px;
  background: var(--red, #f04438);
  overflow: hidden;
}

.vantuz-chat-avatar i {
  position: absolute;
  top: 8px;
  left: 21px;
  width: 6px;
  height: 20px;
  border-radius: 4px;
  background: var(--paper, #f2efe6);
  transform: rotate(-13deg);
}

.vantuz-chat-avatar span {
  position: absolute;
  right: 8px;
  bottom: 8px;
  left: 8px;
  height: 15px;
  border: 4px solid var(--paper, #f2efe6);
  border-top: 0;
  border-radius: 2px 2px 14px 14px;
}

.vantuz-chat-body {
  padding: 16px;
  background:
    linear-gradient(rgba(17, 24, 32, 0.035) 1px, transparent 1px),
    linear-gradient(90deg, rgba(17, 24, 32, 0.035) 1px, transparent 1px),
    var(--paper, #f2efe6);
  background-size: 24px 24px;
  overflow-y: auto;
  overscroll-behavior: contain;
}

.vantuz-chat-welcome {
  margin: 1px 0 16px;
  padding: 17px;
  border: 1px solid rgba(17, 24, 32, 0.17);
  border-radius: 17px;
  background: rgba(255, 253, 247, 0.94);
}

.vantuz-chat-welcome > span {
  color: var(--red-dark, #b51f1a);
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.09em;
}

.vantuz-chat-welcome strong {
  display: block;
  margin: 7px 0 5px;
  font-family: var(--display, "Unbounded", sans-serif);
  font-size: 16px;
  letter-spacing: -0.05em;
}

.vantuz-chat-welcome p {
  margin: 0;
  color: var(--muted, #5f665f);
  font-size: 12px;
  line-height: 1.5;
}

.vantuz-chat-messages {
  display: grid;
  align-content: end;
  gap: 10px;
}

.vantuz-chat-bubble {
  display: grid;
  max-width: 85%;
  gap: 5px;
}

.vantuz-chat-bubble p {
  margin: 0;
  padding: 11px 13px;
  border: 1px solid var(--ink, #111820);
  border-radius: 15px 15px 15px 4px;
  background: var(--white, #fffdf7);
  font-size: 12px;
  line-height: 1.48;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.vantuz-chat-bubble span {
  color: var(--muted, #5f665f);
  font-size: 9px;
}

.vantuz-chat-bubble.is-client {
  justify-self: end;
}

.vantuz-chat-bubble.is-client p {
  border-color: var(--blue, #2368f5);
  border-radius: 15px 15px 4px 15px;
  background: var(--blue, #2368f5);
  color: #fff;
}

.vantuz-chat-bubble.is-client span {
  text-align: right;
}

.vantuz-chat-form {
  display: grid;
  padding: 12px 13px 9px;
  border-top: 1px solid rgba(17, 24, 32, 0.15);
  background: var(--white, #fffdf7);
  gap: 8px;
}

.vantuz-chat-name {
  display: grid;
  gap: 5px;
}

.vantuz-chat-name[hidden] {
  display: none;
}

.vantuz-chat-name span,
.vantuz-chat-message-label {
  color: var(--muted, #5f665f);
  font-size: 9px;
  font-weight: 800;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.vantuz-chat-message-label {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
}

.vantuz-chat-name input {
  min-height: 40px;
  padding: 0 12px;
  border: 1px solid rgba(17, 24, 32, 0.35);
  border-radius: 11px;
  background: var(--paper, #f2efe6);
  color: var(--ink, #111820);
  font: 600 12px var(--body, sans-serif);
}

.vantuz-chat-compose {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) 40px 44px;
  align-items: end;
  padding: 5px;
  border: 2px solid var(--ink, #111820);
  border-radius: 15px;
  background: var(--paper, #f2efe6);
  gap: 5px;
}

.vantuz-chat-compose:focus-within {
  border-color: var(--ink, #111820);
}

.vantuz-chat-compose textarea {
  width: 100%;
  min-height: 38px;
  max-height: 104px;
  padding: 10px 8px 8px;
  border: 0;
  outline: 0;
  background: transparent;
  color: var(--ink, #111820);
  font: 600 12px/1.4 var(--body, sans-serif);
  resize: none;
}

.vantuz-chat-compose > [data-chat-send],
.vantuz-chat-compose > .vantuz-chat-emoji-toggle {
  display: grid;
  width: 100%;
  height: 44px;
  padding: 0;
  place-items: center;
  border: 0;
  border-radius: 12px;
  background: var(--red, #f04438);
  color: #fff;
  cursor: pointer;
  font: 800 22px/1 var(--body, sans-serif);
}

.vantuz-chat-compose > .vantuz-chat-emoji-toggle {
  border: 1px solid rgba(17, 24, 32, 0.25);
  background: var(--white, #fffdf7);
  color: var(--ink, #111820);
  font: 400 25px/1 system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif;
}

.vantuz-chat-compose > .vantuz-chat-emoji-toggle[aria-expanded="true"] {
  border-color: var(--blue, #2368f5);
  background: rgba(35, 104, 245, 0.1);
}

.vantuz-chat-compose > [data-chat-send]:disabled {
  cursor: wait;
  opacity: 0.5;
}

.chat-emoji-picker {
  position: absolute;
  z-index: 8;
  right: 4px;
  bottom: calc(100% + 10px);
  display: grid;
  width: 246px;
  padding: 10px;
  grid-template-columns: repeat(6, 1fr);
  border: 2px solid var(--ink, #111820);
  border-radius: 16px;
  background: var(--white, #fffdf7);
  box-shadow: 5px 5px 0 var(--ink, #111820);
  gap: 4px;
}

.chat-emoji-picker[hidden] {
  display: none;
}

.chat-emoji-picker button {
  display: grid;
  width: 32px;
  height: 32px;
  padding: 0;
  place-items: center;
  border: 0;
  border-radius: 9px;
  background: transparent;
  color: var(--ink, #111820);
  cursor: pointer;
  font: 400 20px/1 system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif;
}

.chat-emoji-picker button:hover {
  background: var(--paper-strong, #e8e3d6);
  transform: scale(1.08);
}

.vantuz-chat-status {
  min-height: 13px;
  margin: 0;
  color: var(--muted, #5f665f);
  font-size: 9px;
}

.vantuz-chat-foot {
  padding: 0 14px 11px;
  background: var(--white, #fffdf7);
  color: var(--muted, #5f665f);
  font-size: 8px;
  text-align: center;
}

/* Administrator inbox */

.admin-chat-card,
.admin-chat-card * {
  box-sizing: border-box;
}

.admin-chat-card {
  padding: 32px;
  border: 2px solid var(--ink, #111820);
  border-radius: var(--radius-lg, 30px);
  background: var(--white, #fffdf7);
  box-shadow: 8px 8px 0 var(--blue, #2368f5);
}

.admin-chat-heading {
  display: flex;
  align-items: end;
  justify-content: space-between;
  margin-bottom: 23px;
  gap: 24px;
}

.admin-chat-heading h2 {
  margin: 7px 0 0;
  font-family: var(--display, "Unbounded", sans-serif);
  font-size: clamp(24px, 3vw, 38px);
  letter-spacing: -0.05em;
  line-height: 1.05;
  text-transform: uppercase;
}

.admin-chat-heading > p {
  display: grid;
  grid-template-columns: auto 1fr;
  align-items: center;
  margin: 0;
  gap: 3px 9px;
}

.admin-chat-heading > p small {
  grid-column: 2;
  color: var(--muted, #5f665f);
  font-size: 9px;
}

.admin-chat-workspace {
  display: grid;
  grid-template-columns: minmax(255px, 0.82fr) minmax(360px, 1.65fr);
  min-height: 560px;
  border: 2px solid var(--ink, #111820);
  border-radius: 18px;
  overflow: hidden;
}

.admin-chat-inbox {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  min-width: 0;
  border-right: 2px solid var(--ink, #111820);
  background: var(--paper, #f2efe6);
}

.admin-chat-filter {
  display: flex;
  padding: 12px;
  border-bottom: 1px solid rgba(17, 24, 32, 0.16);
  gap: 7px;
}

.admin-chat-filter button {
  padding: 8px 12px;
  border: 1px solid rgba(17, 24, 32, 0.25);
  border-radius: 999px;
  background: transparent;
  color: var(--ink, #111820);
  cursor: pointer;
  font: 800 10px var(--body, sans-serif);
}

.admin-chat-filter button.is-active {
  border-color: var(--ink, #111820);
  background: var(--ink, #111820);
  color: #fff;
}

.admin-chat-conversations {
  min-height: 0;
  overflow-y: auto;
}

.admin-chat-placeholder {
  margin: 0;
  padding: 28px 20px;
  color: var(--muted, #5f665f);
  font-size: 11px;
  text-align: center;
}

.admin-chat-conversation {
  display: grid;
  width: 100%;
  padding: 16px;
  border: 0;
  border-bottom: 1px solid rgba(17, 24, 32, 0.13);
  background: transparent;
  color: var(--ink, #111820);
  cursor: pointer;
  font-family: var(--body, sans-serif);
  text-align: left;
  gap: 7px;
}

.admin-chat-conversation:hover,
.admin-chat-conversation.is-active {
  background: var(--white, #fffdf7);
}

.admin-chat-conversation.is-active {
  box-shadow: inset 4px 0 0 var(--blue, #2368f5);
}

.admin-chat-conversation-top,
.admin-chat-conversation-meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-width: 0;
  gap: 9px;
}

.admin-chat-conversation-top strong {
  overflow: hidden;
  font-size: 12px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.admin-chat-conversation-top time,
.admin-chat-conversation-meta small {
  color: var(--muted, #5f665f);
  font-size: 8px;
  white-space: nowrap;
}

.admin-chat-conversation.has-unread .admin-chat-conversation-top strong {
  color: var(--blue-dark, #1545a8);
}

.admin-chat-conversation-preview {
  display: -webkit-box;
  overflow: hidden;
  color: var(--muted, #5f665f);
  font-size: 10px;
  line-height: 1.4;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.admin-chat-conversation-meta b {
  display: grid;
  min-width: 21px;
  height: 21px;
  padding: 0 5px;
  place-items: center;
  border-radius: 999px;
  background: var(--red, #f04438);
  color: #fff;
  font-size: 9px;
}

.admin-chat-thread {
  min-width: 0;
  background:
    linear-gradient(rgba(17, 24, 32, 0.027) 1px, transparent 1px),
    linear-gradient(90deg, rgba(17, 24, 32, 0.027) 1px, transparent 1px),
    var(--white, #fffdf7);
  background-size: 28px 28px;
}

.admin-chat-empty {
  display: grid;
  height: 100%;
  padding: 40px;
  place-content: center;
  text-align: center;
}

.admin-chat-empty[hidden] {
  display: none;
}

.admin-chat-empty > span {
  color: var(--red, #f04438);
  font-family: var(--display, sans-serif);
  font-size: 48px;
}

.admin-chat-empty strong {
  margin-top: 8px;
  font-family: var(--display, sans-serif);
  font-size: 17px;
}

.admin-chat-empty p {
  max-width: 330px;
  margin: 8px auto 0;
  color: var(--muted, #5f665f);
  font-size: 11px;
  line-height: 1.5;
}

.admin-chat-active:not([hidden]) {
  display: grid;
  height: 100%;
  grid-template-rows: auto minmax(0, 1fr) auto;
}

.admin-chat-thread-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 70px;
  padding: 12px 17px;
  border-bottom: 1px solid rgba(17, 24, 32, 0.15);
  background: rgba(255, 253, 247, 0.94);
  gap: 15px;
}

.admin-chat-thread-head > div {
  display: grid;
  min-width: 0;
  gap: 3px;
}

.admin-chat-thread-head strong {
  overflow: hidden;
  font-size: 13px;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.admin-chat-thread-head small {
  color: var(--muted, #5f665f);
  font-size: 9px;
}

.admin-chat-thread-head button {
  padding: 8px 11px;
  border: 1px solid var(--ink, #111820);
  border-radius: 999px;
  background: transparent;
  color: var(--ink, #111820);
  cursor: pointer;
  font: 800 9px var(--body, sans-serif);
  white-space: nowrap;
}

.admin-chat-thread-head button.is-reopen {
  background: var(--acid, #d7ff43);
}

.admin-chat-messages {
  display: grid;
  align-content: end;
  min-height: 0;
  padding: 21px;
  overflow-y: auto;
  gap: 11px;
}

.admin-chat-message {
  display: grid;
  max-width: min(76%, 540px);
  gap: 5px;
}

.admin-chat-message p {
  margin: 0;
  padding: 11px 13px;
  border: 1px solid var(--ink, #111820);
  border-radius: 14px 14px 14px 4px;
  background: var(--paper, #f2efe6);
  font-size: 11px;
  line-height: 1.5;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.admin-chat-message span {
  color: var(--muted, #5f665f);
  font-size: 8px;
}

.admin-chat-message.is-admin {
  justify-self: end;
}

.admin-chat-message.is-admin p {
  border-color: var(--blue, #2368f5);
  border-radius: 14px 14px 4px 14px;
  background: var(--blue, #2368f5);
  color: #fff;
}

.admin-chat-message.is-admin span {
  text-align: right;
}

.admin-chat-reply {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
  padding: 13px;
  border-top: 1px solid rgba(17, 24, 32, 0.15);
  background: var(--white, #fffdf7);
  gap: 8px;
}

.admin-chat-compose {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) 44px;
  align-items: end;
  gap: 6px;
}

.admin-chat-compose textarea {
  width: 100%;
  min-height: 48px;
  max-height: 120px;
  padding: 12px;
  border: 2px solid var(--ink, #111820);
  border-radius: 12px;
  background: var(--paper, #f2efe6);
  color: var(--ink, #111820);
  font: 600 11px/1.4 var(--body, sans-serif);
  resize: vertical;
}

.vantuz-chat-compose textarea:focus-visible,
.admin-chat-compose textarea:focus-visible {
  outline: none;
}

.admin-chat-emoji-toggle {
  display: grid;
  width: 44px;
  height: 48px;
  padding: 0;
  place-items: center;
  border: 2px solid var(--ink, #111820);
  border-radius: 12px;
  background: var(--paper, #f2efe6);
  color: var(--ink, #111820);
  cursor: pointer;
  font: 400 26px/1 system-ui, "Apple Color Emoji", "Segoe UI Emoji", sans-serif;
}

.admin-chat-emoji-toggle[aria-expanded="true"] {
  border-color: var(--blue, #2368f5);
  background: rgba(35, 104, 245, 0.1);
}

.admin-chat-emoji-picker {
  right: 0;
  bottom: calc(100% + 8px);
}

.admin-chat-reply .button {
  min-height: 48px;
  white-space: nowrap;
}

.admin-chat-reply > p {
  grid-column: 1 / -1;
  min-height: 12px;
  margin: 0;
  color: var(--muted, #5f665f);
  font-size: 9px;
}

@media (max-width: 820px) {
  .admin-chat-workspace {
    grid-template-columns: minmax(210px, 0.8fr) minmax(320px, 1.2fr);
  }
}

@media (max-width: 680px) {
  .vantuz-chat {
    right: max(14px, env(safe-area-inset-right));
    bottom: max(14px, env(safe-area-inset-bottom));
  }

  .vantuz-chat-launcher {
    min-width: 0;
    min-height: 58px;
    padding: 7px;
    border-radius: 17px;
  }

  .vantuz-chat-launcher-copy {
    display: none;
  }

  .vantuz-chat-panel {
    width: calc(100vw - 28px);
    height: min(650px, calc(100dvh - 28px));
    box-shadow: 5px 5px 0 var(--ink, #111820);
  }

  .admin-chat-card {
    padding: 18px;
  }

  .admin-chat-heading {
    align-items: start;
    flex-direction: column;
  }

  .admin-chat-workspace {
    grid-template-columns: 1fr;
    min-height: 780px;
  }

  .admin-chat-inbox {
    max-height: 280px;
    border-right: 0;
    border-bottom: 2px solid var(--ink, #111820);
  }

  .admin-chat-thread {
    min-height: 500px;
  }

  .admin-chat-reply {
    grid-template-columns: 1fr;
  }

  .admin-chat-reply .button {
    width: 100%;
  }
}

@media (prefers-reduced-motion: reduce) {
  .vantuz-chat-panel {
    animation: none;
  }
}
